01
Train
Import your website, PDFs and business information so your AI Employee understands what your company does.
Your AI Employee platform
Turn your business knowledge into a 24/7 AI Employee.
Answer customer questions, capture qualified leads and support every website visitor—even when your team is offline.
Website answers✦Lead capture✦Training insights✦Human oversight
✓No coding required
✓Train in minutes
✓Capture leads 24/7
Built for everyday businesses
Helpful customer support without adding another full-time shift.
SmartChat HQ gives growing businesses a practical way to respond faster, organise enquiries and improve customer experience.
🛍️
Retail & ecommerce
🔧
Trades & services
🏁
Motorsport & leisure
🏠
Property & home
🍽️
Hospitality
💼
Professional services
See SmartChat HQ in action
From business knowledge to a live AI Employee.
Watch the guided product tour and see the complete journey from first setup to customer conversations and captured leads.
SmartChat HQ product tour
30 sec overview01
Create & brand
Build an AI Employee that looks and sounds like your business.
02
Train & launch
Import trusted knowledge and install it with one short script.
03
Monitor & improve
Review conversations, leads and AI recommendations from one place.
Inside the platform
A clear command centre for your AI workforce.
See performance, improve knowledge and act on customer opportunities without jumping between different systems.
smartchathq.com/dashboard
Command centre
Good morning, Chris.
Your AI workforce is online and ready.
2
AI Employees
72
Conversations
14
Leads
86%
AI Score
Live business performance
Last 7 daysAI recommendation
Add delivery information to improve answers about shipping times.
Knowledge that improves
Train from the information your business already uses.
Import your website, add PDF documents and monitor readiness from one focused Training Centre.
✦Website knowledge import
✦PDF document processing
✦Training readiness score
✦Knowledge coverage insights
smartchathq.com/training
Training Centre
Build reliable business knowledge.
82%
Train from your website
https://yourbusiness.co.ukIMPORT
Upload business documents
Drop PDF documents here
4
Documents
186
Knowledge chunks
Ready
Training status
Four clear steps
From first setup to better customer conversations.
02
Brand
Choose the employee name, welcome message, logo and colours so every conversation feels like your business.
03
Launch
Add one short code to your website and begin helping visitors immediately—without rebuilding your site.
04
Improve
Review conversations, captured leads and AI Intelligence recommendations from one clear command centre.
Try it now
Experience the customer conversation before you sign up.
Choose real customer questions and watch the demo AI Employee respond. Your own assistant will use your business information, branding and tone.
Designed for genuine customer support
SmartChat HQ is built to answer useful questions, surface buying intent and help your team follow up—not simply produce generic chat responses.
S
SmartChat Demo
Online now · replies instantly
Hi 👋 I’m the SmartChat HQ demo AI Employee. Ask me a question to see how your own business assistant could respond.
Choose a topic below and press Ask the demo AI.
Choose a customer question
Questions answered
Frequently asked questions
What is an AI Employee?
An AI Employee is a trained website assistant that answers customer questions using your business information, supports visitors and captures enquiries around the clock.
Do I need technical experience?
No. SmartChat HQ guides you through creation, training, branding and installation. The final website install uses a short copy-and-paste code.
What can I train it on?
You can train it from your website and PDF documents, then continue improving its knowledge from the Training Centre.
Can it capture leads?
Yes. Customer details and buying signals can be collected and organised in your Leads dashboard.
Can I customise the widget?
Yes. You can personalise the employee name, business name, welcome message, logo and brand colours.
Can I manage subscriptions online?
Yes. SmartChat HQ includes Stripe-powered subscriptions and a customer billing portal.
Ready when your customers are
Be ready for the customer who arrives next.
Create your first AI Employee, train it on your business and give every website visitor a faster route to the right answer.